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Privacy Policy

Our Commitment to Your Privacy

Edge Finance is committed to protecting the privacy, confidentiality, and security of customers’ personal information. We process personal data in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law and relevant requirements issued by the Saudi Central Bank. We aim to handle personal information responsibly, transparently, and only for legitimate business and regulatory purposes.

Personal Data We May Collect

Edge Finance may collect different types of personal data through its websites, applications, customer service channels, financing applications, and other customer interactions. This may include identity and contact details, financial and banking information, credit-related information, technical and device data, communication records, service usage information, preferences, and other information required to provide financing services or comply with regulatory obligations.

How We Use Personal Data

Personal data may be used to provide and manage financing services, verify customer identity, assess eligibility and creditworthiness, process applications and transactions, manage customer accounts, respond to inquiries, improve customer service, and maintain secure operations. We may also process information to comply with legal and regulatory requirements, prevent fraud, money laundering, and other financial crimes, and support internal reporting and service improvement.

Sharing and Disclosure of Personal Data

Edge Finance may share personal data with trusted third parties where necessary for service delivery, payment processing, identity verification, credit assessment, regulatory compliance, complaint handling, technical support, or other legitimate business purposes. Any such sharing is subject to appropriate confidentiality, security, and data-protection requirements.

Data Security and Protection

Edge Finance applies appropriate technical, organizational, administrative, and procedural safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, loss, or destruction. We also maintain procedures to identify and manage suspected or confirmed personal data breaches in accordance with applicable legal and regulatory requirements.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. When personal data is no longer required, it may be securely deleted, destroyed, anonymized, or otherwise disposed of in accordance with applicable requirements.

Your Personal Data Rights

Subject to applicable laws and regulations, customers may have the right to access their personal data, request correction or updating of inaccurate information, request deletion where permitted, restrict or object to certain processing activities, and withdraw consent where processing is based on consent. Customers may also withdraw consent for marketing communications where applicable.

Cookies and Communication Monitoring

Edge Finance may use cookies and similar technologies to support website functionality, remember preferences, improve services, and analyze usage. Telephone calls and electronic communications may also be monitored or recorded for service quality, training, security, fraud prevention, and regulatory compliance purposes.

Policy Updates

This Privacy Policy may be reviewed and updated from time to time to reflect changes in legal requirements, regulatory obligations, business operations, technology, or data-processing practices. Any material updates may be communicated through appropriate channels.

Complaints and Privacy Concerns

Customers who have questions, complaints, objections, or concerns regarding the handling of their personal information may raise them through Edge Finance’s official customer communication channels. Such requests will be reviewed and handled in accordance with applicable data-protection and regulatory requirements.